Fantastic company, great financing options, amazing people to work with
“I have had a great experience in working with Ascent Audiology & Hearing of Chelsea. I took my father there to have his hearing aid re-tested/re-programmed. He is 86 years old and after the consultation with Dr. Michelle Rankin, we were thrilled based off the initial results. Not only did his hearing improve upon this re-testing, but the service was fantastic and they listened attentively to our thoughts and provided thorough care the entire time we were there. Lynn the receptionist was also very friendly and we will absolutely be going back for another assessment going forward in the future. We wouldn’t go anywhere else at this point”
It’s been very pleasant and painless.
“I looked into other places and from what I’ve been able to tell, you only get one visit after purchasing a hearing aid. After that, you pay or you’re on your own. I’ve been to Ascent Audiology & Hearing Chelsea 4 times already for adjustments. Dr. Rankin has been very patient, and she’s been able to adjust my aid so that I can tolerate things that I haven’t heard in a long time. She’s patient, knowledgeable, and has told me that if I have any problems I can come back. Even though this was a new experience, everything was explained very well and nothing came as a shock.”
Consistently excellent service
“I have gone to Ascent Audiology for a number of years now, and it has consistently been so great that I wouldn’t even want to try anybody else’s service. Michelle is so knowledgeable, helpful, thorough, and skilled at her profession and I really enjoy dealing with her. I can always count on her to select the best hearing aids for me and give me good, honest advice. Even with their recent move to Chelsea, I am still willing to make the hour-long drive just so I can receive the excellent service at Ascent Audiology.”
Made me feel at ease!
“I went to Ascent Audiology & Hearing for an audiogram and was fitted for a pair of hearing aids to see what I think of them. I liked the friendliness of the doctor and the staff. They were very willing to listen to what I was saying and open to my concerns. It made me feel at ease, like I was important to them and my hearing was important to them.”
Informative, excellent background, no pressure.
“I would recommend Michelle at Ascent Audiology without question. They had advertised a free consultation, so my daughter and I went in. Usually when a member of the family goes with you to these things, the technician will direct their attention to that family member. The first thing I was aware of was that they focused absolutely on me like I actually had a brain. What really impressed my daughter and I was that there was absolutely no high pressure or forcing of sales. Michelle was so generous with her time. There was no hurry, and she was willing to answer all of our questions at no cost.
Because I had such a great experience with my consultation, as soon as I needed hearing aids Michelle was the first on my list to go right back to. Usually when people get hearing aids they deal with a salesman selling a product. Michelle actually cares about your overall health, and goes over charts with diagrams and explains the anatomy of the ear. There really aren’t many audiologists out there, so I’m very glad to have found Michelle. Her receptionist was also very polite and cordial. Ascent Audiology is the way to go.”
Having experienced other consultations with the hope of helping with my tinnitus and finding the visit was more of a shell game designed to hold out a free hearing as an up-sell opportunity toward offering very expensive hearing aids, I was apprehensive. This was nothing of the sort. Dr. Rankin was very thorough and provided great advice for helping my condition.... free options that can be explored first. I am glad I consulted with her.J S, on Google
Supurb service and highly professional. Wouldn't trust my hearing with anyone else!Chris Minick, on Google
Dr. Rankin and her staff are wonderful. They are nice, caring and so careful.Gayle Chevillet, on Google
Today was my first visit to this office and I’m a huge fan. Each person I encountered was pleasant, engaging and efficient. I really appreciated the way Dr Rankin took the time to explain/educate and provide useful information. The atmosphere was great and I felt well taken care of.Laurie Longwell, on Google
Friendly staff, great place to goScott Schultz, on Google